Sprint phone bill goes from astronomical to merely big, but woman still won't pay -- Lifestyle and Leisure, Chicago Auto Show, C view story

Comments (11)

1. • Red_Kittie_Kat

   Holy cow .. Luckily I have had good luck with my cell service .. but I was scared to get one I've heard so many horror stories.

   I hope this gets resolved for the poor woman.

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2. • allen_mvp

   @Red_Kittie_Kat With Sprint's track record, they will probably ignore it and turn her over to collections, at which point if I were her I would either sue or if they sue file a counterclaim and clean their proverbial plow.

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3. • sheseltine

   @allen_mvp - I really think you need to compile all of these Sprint articles into a case study on poor customer service / reputation management. Actually maybe I'll take a crack at a blog post on this topic :)

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4. • allen_mvp

   @sheseltine Actually I have been considering doing something of that nature. Of course I need to find a bit of extra time to do it, so it may be a week or so before I do. Go for it on the blog post! The more the merrier!

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5. • whojaybe

   Wow... Allen, add this to your list on why Sprint SUCKS!

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6. • allen_mvp

   @whojaybe I did and also submitted to *many* other social news sites like I have done with all of the others. ;-)

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7. • Red_Kittie_Kat

   If you can find enough people to participate .. a class action suit might be in order ;)

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8. • allen_mvp

   @Red_Kittie_Kat If, we can find an attorney to do it, class-actions cost a ton of money and unless the attorney's see a clean win it probably won't happen. I've been in contact with several that are considering such a thing, but you never know until someone says yes if it will happen or not.

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9. • Red_Kittie_Kat

   ahh I don't know much about the lawyer stuff .. but I guess that would make a huge difference in being able to proceed. Either way I sure hope you get things squared away with this company. They need swift kick.

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10. • yoda

    it shouldn't be too much longer until 90% of the country will have free (maybe ad-supported) cellular or other phone service.

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11. • allen_mvp

    @yoda Could be or like they have in the UK, flat rate mobile. Of course int he UK you pay by the minute on your landline. Kind of opposite of what we have in the US.

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