Keeping lines of communication open during financially tough times - and the importance of not overreacting

Looking at the impact of the economic turmoil on the sourcing space

Ensuring a smooth shared services journey right from Day One

Easy steps to help protect your organization against the worst effects of the downturn

How this cloud really might have a silver lining (or ten...)

An investigation into the global impact, consequences and future of the offshore outsourcing trend

The latest in our series of Q&As with the bosses of the world's leading sourcing providers

Continuing our series of Q&As with winners of a coveted Shared Services Excellence Award

Professor Phanish Puranam tells the Shared Services & Outsourcing Network how MNCs are choosing India over China when it comes to offshoring research and development

The Shared Services & Outsourcing Network speaks with Andrew Kemp, BT’s Director of Group Planning & Analysis, about the company's second-generation outsourcing deal with providers Steria