Curious about MIXX?

These are the questions we get asked the most, from delivery times to refills and payment. If you can't find your answer here, support answers 24/7 by email or through the contact form.

Frequently Asked Questions

  • Why should I choose MIXX?

    More than 100,000 customers have ordered from MIXX since 2022. Your followers, likes and views come from real accounts, delivery starts within minutes, and you never share your password.

    Every paid order includes automatic refills for 90 days and a 30-day money-back guarantee. You can also try us for free before you buy anything.

  • Is MIXX legit?

    Yes. MIXX went online in 2022 and has served more than 100,000 customers since. Checkout is secure, the price you see is the price you pay, and we never ask for your Instagram password.

    If anything goes wrong, you're covered by automatic refills for 90 days and a 30-day money-back guarantee, and support answers 24/7 by email or through the contact form.

  • Is it safe to buy likes and followers?

    Yes. We never ask for your password, so nobody at MIXX can log in to your account. Everything comes from real accounts and is delivered gradually.

    Of all the orders we've delivered so far, not one has led to a banned account.

  • When do likes and followers arrive?

    Delivery starts within minutes of payment.

    It then runs gradually until the order is complete. Small packages are often done the same day, and large ones take longer.

  • Do likes and followers stay after the order?

    Most of them do. A small drop over time is normal on Instagram, because people unfollow accounts or delete their profiles.

    If your count falls below what you ordered within 90 days, the difference is refilled automatically and free of charge. You can also tell us through the contact form and we'll check it.

  • What happens when Instagram removes fake accounts?

    Those clean-ups go after fake and inactive accounts. MIXX delivers from real accounts, so your followers aren't what Instagram is looking for.

    If your numbers do drop within 90 days of an order, the automatic refill covers it.

  • Is my password needed to receive orders?

    No. A username is enough for followers, and a post link is enough for likes and views. Nobody from MIXX will ever ask for your login.

  • Is my order private?

    Yes. Nothing on your Instagram profile shows that you ordered, and MIXX isn't mentioned anywhere on it. We don't publish customer names and we don't share order details with anyone.

  • Can my account be banned?

    It hasn't happened to a MIXX customer so far. We only deliver from real accounts, we never touch your password, and we add followers and likes gradually instead of all at once.

  • How can I check the status of my order?

    Open the order tracking page and enter your email address and order number. It shows where your order stands.

    If nothing has moved after 24 hours, write to us through the contact form and we'll look into it.

  • Which payment methods can I use?

    Debit or credit card, Apple Pay, Google Pay or crypto, depending on your country. The payment is handled by the provider you choose, and MIXX never stores your card details.

  • Can I get a refund?

    Yes. Every paid order has a 30-day money-back guarantee. Write to us within 30 days of your payment and you get your money back, whether the order has been delivered or not. After those 30 days, drops are still covered by the automatic 90-day refill.

  • How do I reach support?

    By email or through the contact form. Support answers 24/7, and it helps if you include your order number or username.