We do not offer refunds unless we completely fail to deliver the order. If we are not able to deliver your order within 14 days after payment, you are entitled for a refund. MIXX does not offer refunds for any other reason.
The following criteria must be met to qualify for a refund:
- Customer’s account must be in good standing
- Service must not be delivered
- Service malfunctions or doesn’t work as described
If the conditions listed above are not met, we reserve the right not to issue a refund.
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the contact form.